All our products are shipped 1st Class Royal Mail unless otherwise stated. During the festive period we aim to ship all orders including bespoke or personalised orders within 7 working days. Should you need anything different or your order is urgent please contact us and we'll do our best to help.
International orders are available worldwide however please note any duties or customs charges incurred are the sole responsibility of the customer.
We hope you love your order however we offer a full refund, exchange or replacement (excluding shipping) for orders returned in their original packaging, unused and in perfect condition. To arrange please contact us directly. We reserve the right to refuse a refund or exchange for an item in non-saleble. Personalised or bespoke items cannot be returned or refunded, all sales of personalised or bespoke items are final.